Job Title: Air Ticketing Executive

???? Location: In-person
???? Job Type: Full-time, Permanent

Job Description

As an Air Ticketing Executive, your role is to assist customers in booking flights, issuing tickets, and providing accurate travel information. You will be responsible for ensuring a seamless travel experience for customers.

Key Responsibilities

✈ Flight Booking: Use airline reservation systems to book flights based on customer preferences.
???? Ticket Issuance: Issue flight tickets efficiently with complete details.
???? Customer Service: Address inquiries regarding baggage allowance, seat selection, and special requests.
???? Flight Information: Stay updated on flight schedules, fares, and route details.
???? Payment Processing: Handle ticket payments, refunds, and cancellations per company policies.
???? Documentation: Maintain accurate booking records in the reservation system.
???? Communication: Assist customers via phone, email, and in-person interactions.
⚠ Problem Resolution: Address customer complaints professionally to ensure satisfaction.
???? Coordination: Work with sales, operations, and finance teams for smooth travel services.
???? Regulatory Compliance: Adhere to airline regulations and company policies.

Skills & Qualifications

✔ Must know Galileo Software
✔ Strong communication & interpersonal skills
✔ Attention to detail and accuracy
✔ Proficiency in airline reservation & ticketing software
✔ Knowledge of airline policies & procedures
✔ Ability to multitask in a fast-paced environment
✔ Customer-focused approach with problem-solving skills
✔ Prior experience in the travel industry is preferred but not required
✔ Minimum High School Diploma (Certification in Travel & Tourism is a plus)

Salary & Benefits

???? Salary: ₹20,000 - ₹25,000 per month
???? Leave Encashment
⏳ Paid Time Off
???? Yearly Bonus

Schedule

???? Day Shift

???? Speak with the Employer: +91 9512917163

Join our team and help travelers book their perfect journey! ????