Here is the organized job description for the Sales Support position:

Job Title: Sales Support

Location: Chennai, Tamil Nadu
Work Type: Full-time
Shift: Day shift, Morning shift

Job Overview:

We are looking for a Sales Support professional who will assist our sales teams with various tasks such as data entry, lead generation, customer communication, and order handling. This role is key in ensuring the smooth operation of the sales process.

Key Responsibilities:

1. Data Entry and Management: Accurately enter sales data into CRM systems, maintain sales records, and perform data analysis.
2. Lead Generation and Qualification: Research and generate new leads, qualify potential clients, and schedule appointments.
3. Customer Communication: Respond to customer inquiries, provide product information, and resolve any customer complaints.
4. Sales Support: Assist outreach teams with sales materials, presentations, and proposals.
5. Order Handling and Fulfillment: Process sales orders, manage inventory, and coordinate with logistics teams.
6. Reporting and Analytics: Generate sales reports, analyze sales data, and provide insights to sales teams.

Skills and Abilities:

1. Communication Skills: Strong verbal and written communication skills, with the ability to build strong relationships with clients and teams.
2. Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
3. Technical Skills: Proficient in CRM systems, Microsoft Office, and other sales software.
4. Analytical Skills: Ability to analyze sales data, identify trends, and solve customer issues.
5. Sales and Marketing Knowledge: Basic understanding of sales principles, marketing strategies, and customer behavior.

Education and Experience:

1. Education: High school diploma or equivalent required; bachelor’s degree in business, marketing, or a related field preferred.
2. Experience: 1-2 years of experience in sales support, customer service, or a related field.

Personality Traits:

1. Positive Attitude: Friendly, approachable, and enthusiastic demeanor.
2. Proactivity: Self-motivated and proactive, ready to take initiative.
3. Attention to Detail: Meticulous, focused on accuracy and quality.
4. Team Player: Collaborative and supportive with a strong team-oriented mindset.

Compensation:

• Salary: ₹25,000 - ₹30,000 per month
• Benefits:
  • Mobile phone reimbursement
  • Health insurance
  • Timely payment

Work Schedule:

• Shift: Day shift, Morning shift
• Location: Chennai, Tamil Nadu

Additional Compensation:

• Performance Bonus
• Annual Bonus

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