Benefits

Pulled from the full job description

• Paid sick time
• Work from home

 

Full job description

A UK-based accounting practice is seeking an enthusiastic and tech-savvy Pre-Sales and Customer Onboarding Specialist.

As the first point of contact for new leads, you will play a crucial role in guiding them through the initial stages of our services, ensuring they understand its features and realise its value.

If you’re passionate about delivering excellent customer service, this is the perfect opportunity for you.

Responsibilities

· Act as the primary contact for new leads, answering questions, handling objections, and keeping them engaged.

· Appointment setting and post-appointment follow-up.

· Advocate for customers by capturing and sharing feedback.

· Proactively contact leads at the first sign of trouble to improve trial conversions.

· Monitor onboarding progress on accounts and provide guidance on next steps.

Requirements and skills

· 2+ years in Sales, pre-sales, inside sales or a similar field.

· A track record of hitting objectives and embracing new challenges.

· Master’s Degree.

· Tech-savvy with the ability to quickly learn new products and explain them to others.

· Analytical and creative in finding solutions for customers.

· Excellent communication skills, both verbal and written.

· Ability to prioritise, multitask, and manage time effectively.

· Passionate about improving processes and generating more business.

Job Type: Full-time

Pay: ₹20,000.00 - ₹27,000.00 per month

Benefits:

• Paid sick time
• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• UK/ EU/ USA/ Australia: 1 year (Required)
• B2B sales: 1 year (Required)

Language:

• Fluent English (Required)

Work Location: Remote