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As the leading bank in Asia, DBS Consumer Banking Group helps customers realize their dreams and ambitions across 600 branches nationwide. DBS provides a full spectrum of financial solutions, including:
✔️ Deposits (structured solutions for NRI customers)
✔️ Investments & Wealth Management
✔️ Insurance & Mortgages
✔️ Credit Cards & Personal Loans
This role focuses on acquiring, engaging, and managing DBS Treasures clients with an AUM of INR 20 million+ through a need-based approach. The Relationship Manager ensures:
✔️ Client coverage & product penetration through cross-sell and up-sell
✔️ Exceptional customer service through proactive engagement
✔️ Compliance with regulatory guidelines
✅ Client Acquisition & Retention
✔️ Acquire & upgrade quality Treasures clients in the branch location
✔️ Deepen wallet share through retention & AUM growth
✅ Sales & Revenue Performance
✔️ Achieve monthly & annual volume & revenue targets
✔️ Drive activation of digital banking channels (I-Banking, M-Banking, Online MF)
✔️ Ensure savings book growth
✅ Product Strategy & Relationship Management
✔️ Implement product strategies through effective relationship management
✔️ Enhance product mix & client profitability
✔️ Build trust & loyalty with clients through premium lifestyle & beyond banking services
✅ Customer Service & Compliance
✔️ Deliver best-in-class service & maintain high customer satisfaction levels
✔️ Ensure internal & regulatory compliance (AML, KYC, risk reviews)
✔️ Establish DBS as the primary banker for clients
???? Client Management & Advisory
✔️ Establish & grow elite Treasures client relationships with AUM of INR 10M+
✔️ Conduct timely portfolio reviews with Wealth/Investment/Insurance specialists
✔️ Stay updated on financial markets for meaningful client engagements
???? Sales & Business Growth
✔️ Resolve customer queries & complaints within agreed timelines
✔️ Provide market & competition insights to suggest innovations
✔️ Engage with prospects through elite lifestyle events to reinforce the DBS brand
???? Collaboration & Teamwork
✔️ Work closely with:
???? Risk & Compliance
✔️ Ensure due diligence in client onboarding & engagement
✔️ Maintain adherence to regulatory guidelines & risk reviews
✔️ Ensure operational risk management
???? Education
✔️ Graduate/Postgraduate (MBA preferred)
???? Experience
✔️ Minimum 10 years in HNI Sales/Wealth Management/Private Banking
✔️ In-depth knowledge of:
✅ Sales & Relationship Management
✅ Strong influencing & negotiation skills
✅ Excellent communication & presentation skills
✅ Ability to deliver results under pressure
✅ Customer-centric approach with a service orientation
✅ Problem-solving mindset & analytical skills
✔️ Knowledge of HNI wealth management product suite
✔️ Understanding of RBI banking & para-banking regulations
✔️ Expertise in AML, KYC policies & compliance
✔️ Familiarity with financial markets & investment products
???? Internal Collaboration:
✔️ Treasures Elite Team Leader & Cluster Head for strategy alignment
✔️ Branch service & operations teams for client servicing
✔️ Product specialists for joint client engagements
???? Client Engagement:
✔️ Acquisition & management of HNI clients
✔️ Drive cross-selling & up-selling for revenue growth
???? Regulatory & Compliance Trainings:
✔️ GCAP (Group Customer Acceptance Policy)
✔️ BCAP (Business Customer Acceptance Policy)
✔️ AML (Anti Money Laundering) & KYC Guidelines
✔️ PIP (Personal Investment Policy)
✔️ ORM (Operational Risk Management)
✔️ Information Security Policy
???? Market Leader in Asia’s Banking Industry
???? Opportunities for Growth & Career Development
???? Engagement with Elite HNI Clients
???? Dynamic & High-Performance Work Environment
Interested candidates can apply now and be a part of DBS’ prestigious Treasures Elite Relationship Management team.
#DBSBank #TreasuresElite #RelationshipManager #HNIClients #WealthManagement #BankingCareers
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