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Relationship Manager - SME BWC

Relationship Manager - SME BWC
  • l goals
  • Business banking support for small business clients

Key Responsibilities

  • Deliver outstanding client experiences
  • Organize and follow up on leads, complete and record appointments, and close customer requests
  • Support clients in meeting their financial needs as they progress through different life stages
  • Build long-term relationships, understanding clients’ financial aspirations to help grow, manage, and protect their wealth with suitable investment solutions
  • Stay updated on market trends, new product offerings, and latest campaigns

Skills and Experience

  • Banking knowledge and sales experience
  • Excellent communication, interpersonal, and relationship-building skills
  • Ability to learn new products and services quickly
  • Strong market awareness and benchmarking abilities
  • Effective management information skills
  • Work in a flexible and agile manner
  • Demonstrates courage, creativity, responsiveness, and trustworthiness
  • Thrives in an international environment
  • Enjoys team collaboration and engaging with co-workers
  • Motivated self-starter, able to identify opportunities proactively
  • Maintains a high standard of personal conduct and lives by the bank’s valued behaviors

About Standard Chartered

We are an international bank—nimble enough to act, yet big enough to make an impact. For over 170 years, we have worked to make a positive difference for our clients, communities, and colleagues.

We challenge the status quo, embrace new opportunities, and continuously strive to innovate and grow. If you're looking for a career with purpose in a bank that is making a difference, we would love to hear from you!

Our purpose:
✅ Drive commerce and prosperity through our unique diversity
✅ Live our brand promise: To be here for good
✅ Value inclusion, celebrate diversity, and build meaningful connections

Together We:

✔ Do the right thing – Act with integrity, challenge each other, and put the client at the heart of what we do
✔ Never settle – Continuously improve, innovate, and learn from successes and challenges
✔ Are better together – Be inclusive, see the good in others, and work collectively for long-term success


What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social well-being.

Key Benefits Include:

✔ Core bank funding for retirement savings, medical, and life insurance
✔ Time-off benefits including:

  • Annual leave
  • Parental/maternity leave (20 weeks)
  • Sabbatical (up to 12 months)
  • Volunteering leave (3 days)
  • A minimum of 30 days for annual and public holidays
    ✔ Flexible working options (home/office hybrid and flexible work patterns)
    ✔ Proactive well-being support through:
  • Unmind (digital well-being platform)
  • Resilience and human skills courses
  • Employee Assistance Programme
  • Mental health first-aiders and self-help toolkits
    ✔ Continuous learning culture, with reskilling and upskilling opportunities
    ✔ An inclusive and values-driven organization, where everyone feels respected, valued, and empowered to reach their full potential

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