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Import & Export Operation Customer Service Executive

Import & Export Operation Customer Service Executive

Job Details

Position: Import Operation and Customer Service Executive
Location: Hyderabad, Telangana
Employment Type: Permanent, Full-time
Salary: ₹15,000 - ₹25,000 per month
Shift & Schedule: Day shift


Job Description

Responsibilities:

  • Handle import operations for Air/Sea shipments (combination preferred).
  • Manage billing and accounting processes related to import activities.
  • Negotiate with forwarders and maintain strong relationships with them.
  • Coordinate with overseas forwarders and organize shipments based on sales/purchase data.
  • Issue shipping instructions and arrange forex payments.
  • Track shipments, verify documents, and coordinate customs clearance and payments.
  • Provide monthly reports.
  • Demonstrate strong pricing knowledge and negotiation skills with shipping lines and airlines.
  • Handle RFQ (Request for Quotation) and project cargo pricing.
  • Manage overseas assignments business and freehand business operations.

Qualifications:

  • Education: Bachelor’s degree (preferred).
  • Experience:
    • Minimum 1 year of work experience (required).
    • 1 year of customer service experience (required).
  • Languages:
    • English (required).
    • Hindi (required).
  • Location: Hyderabad, Telangana (required).

Benefits:

  • Mobile phone reimbursement.
  • Provident Fund.

Additional Details:

Application Deadline: 15/02/2025
Work Type: On-site

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