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Job Details

• Location: Chennai, Tamil Nadu (Hybrid Work Model)
• Benefits:
  • Medical Insurance
  • Paid Sick Time

Job Overview

The Executive Assistant Services (EAS) team offers end-to-end administrative and business planning services. The role operates in a hybrid work model, allowing individuals to work remotely with the Senior Leadership Team while having the opportunity for on-site training, networking, and sharing best practices with peers.

Key Responsibilities

Service Delivery:

• Manage the service beneficiary’s inbox and calendar, including drafting responses, scheduling appointments, setting reminders, coordinating travel and expenses.
• Resolve scheduling conflicts efficiently and work closely with colleagues to ensure all meeting and appointment details are updated correctly and timely.
• Track leaves, telecommuting, public holidays based on location, and travel schedules.

Meeting/Event Management:

• Organize meetings, including preparing agendas and taking accurate minutes/actions.
• Coordinate weekly team meetings and follow up to ensure the completion of outstanding actions.
• Pre-book meeting spaces (physical or virtual) and ensure seamless setup.
• If external participants are involved, ensure they are met and greeted appropriately.
• Participate in staff engagement activities and assist with organizing events.

Travel and Expense Management:

• Plan travel schedules, ensuring enough buffer time between flights and meetings.
• Ensure bookings are made through preferred vendors (airlines, hotels, transportation).
• Prepare and organize travel-related documents (visas, requirements, etc.).
• Be available to assist with last-minute travel requests if needed.
• Collect and review travel receipts for compliance with policies.

Administrative Tasks:

• Manage office supplies and ensure availability of corporate items such as business cards, office supplies, gadgets, etc.
• Maintain records and ensure document flow, applying necessary confidentiality and access controls.
• Generate management information system (MIS) reports as needed.
• Create and update presentations according to organizational standards.
• Manage SharePoint organization (document management, access controls, and technical issues).
• Assist with updating the team’s internal website (uploading articles, editing content, etc.).
• Undertake ad-hoc tasks and mini-projects, ensuring they meet target deadlines with regular progress updates to stakeholders.

Vendor Management:

• Follow up on vendor quotes and finalize vendor selection.
• Ensure vendor details are updated in the system and approved.
• Raise eProcurement (vendor requests) and ensure timely payment submission.

Recruitment and Onboarding Support:

• Coordinate with Talent Acquisition (TA) to raise job requisitions, gather resumes, schedule interviews, and track progress.
• Work with hiring managers for screening, updates, and closing job requisitions.

Project/Change Management:

• Assist in managing ongoing processes during change management transitions.
• Provide advice and support to project managers on change management.
• Evaluate new business requirements and propose solutions as needed.

Administrative and Business Leadership:

• Demonstrate exemplary leadership and adhere to the organization’s Code of Conduct.
• Ensure compliance with relevant laws, regulations, and organizational guidelines.
• Manage risks and compliance issues through a cooperative approach.

Other Duties:

• Promote the organization's brand and values within the team.
• Perform any additional duties as assigned by the group, business, or functional teams.

Qualifications

• Education: Bachelor’s Degree or Graduate from a recognized university.
• Experience: 3–7 years of relevant work experience as an Executive Assistant, Personal Secretary, or Administrative Specialist in a global firm.
• Additional Certification: Any secretarial course/certificate is an added advantage.

Job-Specific Technical Skills:

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
• Experience with business communication and excellent proficiency in English (both written and spoken).
• Typing and/or shorthand skills with a reasonable typing speed for transcription, with accuracy in drafting documents and meeting minutes.
• Familiarity with facilitating meetings and Microsoft Teams calls.

About Standard Chartered

We are a global bank with the agility to act and the scale to influence. For over 170 years, we have worked to make a significant impact on our clients, communities, and each other. If you are looking for a career with purpose and want to work for a bank that makes a difference, we want to hear from you. At Standard Chartered, we value diversity and advocate inclusion.

We stand for driving commerce and prosperity through unique diversity, and our brand promise, "Here for good," is realized through our commitment to working as a force for good in the world.

What We Offer

• Compensation & Benefits:

  • Competitive salary and benefits to support your mental, physical, financial, and social well-being.
  • Retirement savings, medical, and life insurance, with additional benefits in certain locations.
  • Annual leave, parental/maternity leave (20 weeks), vacation leave, and volunteering leave (3 days), with a minimum of 30 days for public holidays.
  • Flexible working arrangements, including home and office-based working, with adaptable work patterns.
  • Comprehensive wellness support via Unmind, a leading digital wellness platform, and various self-development tools.

• Professional Development:

  • Continuous learning opportunities through various courses for skill development.