Editorial Support Associate – Job Description

???? Position: Editorial Support Associate
???? Department: Publishing (Higher Education)
???? Organization: Pearson
???? Workplace Type: Hybrid (Office + Work from Home)
???? Schedule: Full-time

Who We Are

At Pearson, we help people achieve the life they imagine through learning. We are the world's lifelong learning company, committed to making education accessible and effective for all.

Key Responsibilities

1. Editorial Support

✔ Assist in the review process for new products.
✔ Send out surveys and collate survey results.
✔ Process honorariums for survey participants.
✔ Maintain and update the reviewer database.

2. Product Quality Control

✔ Submit reprint corrections and ensure accuracy.
✔ Request ISBNs for new products.
✔ Maintain product data integrity and ensure proper cataloging.

3. Author & Contributor Support

✔ Create purchase orders for contracted work.
✔ Track payment status with the Accounts Payable team.
✔ Ensure authors receive necessary materials pre-revision and post-publication.

4. Research & Project Support

✔ Conduct background and competition research for various projects.
✔ Engage with project leads and contribute to product development.

5. Sales & Marketing Support

✔ Follow up on conference feedback.
✔ Address queries from sales reps and customers.
✔ Ensure timely responses and tag appropriate team members for complex inquiries.

6. Diversity, Equity & Inclusion (DEI) Efforts

✔ Familiarize with Pearson’s Global Content and Editorial Policy.
✔ Identify and remediate DEI issues in content.

Required Qualifications & Skills

???? Education:

✔ Bachelor’s degree or higher (any relevant field).

???? Communication Skills:

✔ Professional and clear verbal and written communication.
✔ Comfortable interacting with external stakeholders (authors, reviewers, etc.).

???? Organizational & Prioritization Skills:

✔ Ability to track tasks, maintain schedules, and resolve issues efficiently.
✔ Work with multiple workflows and prioritize tasks effectively.

???? Teamwork & Adaptability:

✔ Ability to work in a culturally diverse environment.
✔ Willingness to learn new processes and adapt to changing business models.
✔ Strong problem-solving skills and ability to take initiative.

Benefits & Perks

✔ Paid Time Off
✔ Flexible Work Policies
✔ Health & Well-being Support (stress, health, and personal needs assistance)
✔ Maternity, Paternity, & Family Care Leave

Equal Opportunity Employer

Pearson is an Affirmative Action and Equal Opportunity Employer. We embrace diversity, equity, and inclusion and encourage applicants from all backgrounds to apply.

???? Need assistance? If you require any accommodations due to a disability, email TalentExperienceGlobalTeam@grp.pearson.com.

???? Apply Now!
Join Pearson and be part of a team that transforms education worldwide.