Job Title: Accounts Manager – Transaction Banking Group

Industry: Banking
Company: ICICI Bank

Essential Services: Role & Location Fungibility

At ICICI Bank, we believe in serving our customers beyond traditional role definitions, product boundaries, and domain limitations through our customer 360-degree philosophy.

As part of our commitment to "One Bank, One Team," employees at ICICI Bank are expected to be role- and location-fungible, ensuring seamless service delivery. The role descriptions provided are directional and guiding in nature, reinforcing the bank’s responsibility as an essential service provider.

About the Role

The corporate ecosystem requires tailored financial solutions in a globally connected business environment.

As an Accounts Manager – Transaction Banking Group, you will be responsible for managing global trade finance, cash management (including payments and receivables), and corporate banking needs. Your role will involve providing comprehensive financial solutions to corporate clients, ensuring superior relationship management and service quality.

Key Focus Areas:

✔ Analyze customer data to understand client needs and offer suitable banking solutions.
✔ Enhance relationship value with existing clients and onboard new clients.
✔ Leverage technological platforms to provide a seamless banking experience.
✔ Generate leads from customers, vendors, dealers, and curated databases.

Key Responsibilities

1. Increase Relationship Value

• Manage Transaction Banking relationships with corporate clients to enhance relationship value.
• Ensure a strong focus on service quality and customer experience.

2. Market Understanding

• Identify market opportunities and track competition, industry trends, and economic developments.

3. Building Relationships

• Acquire new corporate clients through relationship-linked sourcing strategies.
• Offer 360-degree banking solutions tailored to customer needs.

4. Collaboration & Product Innovation

• Work closely with internal teams to deliver efficient and innovative financial products.

5. Customer Service Excellence

• Facilitate corporate banking needs by understanding product intricacies and delivering a seamless banking experience.

Qualifications & Skills

✅ Educational Qualification:

• MBA, Chartered Accountant (CA), Engineers, or Graduates with relevant experience in Trade Finance or Lending.

✅ Essential Skills:

• Market Understanding: Ability to analyze macro and micro market dynamics.
• Communication: Strong oral and written communication skills.
• Team Synergy: Willingness to collaborate with distribution teams for on-ground support.
• Interpersonal Skills: Ability to build and maintain strong relationships with corporate clients.
• Domain Knowledge: Understanding of finance, forex, and trade.

About the Business Group

The Transaction Banking Group at ICICI Bank serves corporate clients across India for their Cash Management and Trade Finance needs.

???? Focus Areas:
✔ Trade Finance (domestic & cross-border import/export transactions)
✔ Cash Management (payments & collections solutions)

???? Client Segments:

• Large Corporate Groups (LCG)
• Small & Medium Enterprises (SMEs)
• MSMEs
• Government Institutions & PSUs

The on-ground Account Managers and Customer Service Managers work closely with the Product Design Team to deliver seamless financial solutions.

Job Details

???? Seniority Level: Mid-Senior Level
???? Employment Type: Full-time
???? Job Function: Sales
???? Industry: Banking

???? Referrals can increase your chances of interviewing at ICICI Bank by 2x!

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